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C120 All in one 2.4G air mouse Rechargeable Wireless remote control Keyboard for Android TV Box Computer Russian English Version

98% of buyers enjoyed this product! 735 orders
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Please note :In the market there is cheaper one .the quality is bad .We sell the remote in good quality .Thanks for your support !

English Version

Russian Version:

Model: C120
Type: Air Mouse
Features: Mini,Rechargeable
Material: Plastic
Color: Black
System support: Android,Linux,Mac OS,Windows
Interface: Wireless
Connection: USB2.0
Range of Frequency: 2.00-2.483GHz
Operation Current: ≤ 20mA
Sleep Current: ≤ 20mA
Transmit Range: 10M
Power Supply: Li-ion Battery

1 x C120 All-in-One 2.4GHz Air Mouse + QWERTY Keyboard + Remote Controller,
1 x Receiver,
1 x USB Cable,
1 x English User Manual

1) We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2) Payment must be made within 3 days of order,you can pay us easily by follow Escrow process.
3) If you can’t checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
4) We are not responsible for any customs duty or import tax.

Shipping

1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. All products are in stock,please just buy.All orders processed within 48 hours after the payment verification.
3. Please make sure your name and address are right at aliexpress,wrong address or name case ruturn or not receive will be buyer’s
responsibility.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday
season.
5. Delivery time:(The average arrival time for your reference)

Refund and return

1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is
considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both
seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the
return, and your order number.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and
accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.

Feedback

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us
immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
Communication:
1. We guarantee 100% customer satisfaction. If your item is not as described or faulty when you receive it,please just let us know.
2. Please feel free to contact us with any comments, questions or suggestions that you may have, we will be happy to assist you.
3. Due to time difference,maybe we can’t reply you immediately,but we will got back to you with 24 hours,excludes weekends and holidays.

Service

We pursuit 100% customers satisfaction guarantee,if you have any issue,please just contact us,we will resolve for you.
Product Guarantee:
1. 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with
a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the
defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.You agree to all of the
above-listed policies upon ordering on aliexpress!

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of TheBigStore (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of www.thebigstore.co.za

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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